Privacy policy
This Privacy Policy describes how Olivifer Limited (the “Company”, “we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from this website (the “Site”). As the operator of this Site, Olivifer Limited is the Data Controller for your personal information.
1. Information We Collect
Information You Provide Directly: This includes your name, billing address, shipping address, payment information, email address, and phone number when you make a purchase, create an account, or contact us.
Information Collected Automatically (Cookies): When you visit the Site, we automatically collect certain information about your device and interaction with our Site, including your IP address, browser type, and browsing activity. This is done through the use of cookies and similar technologies.
Information from Third Parties: We may receive information from third-party vendors and service providers who help us operate our Site, such as payment processors and analytics partners.
2. How We Use Your Personal Information & Legal Basis for Processing
We use your personal information for the following purposes:
Providing Products and Services: To process your payments, fulfill your orders, arrange for shipping, and provide you with invoices and order confirmations.
Legal Basis: Performance of a contract.
Marketing and Advertising: To send you promotional offers, newsletters, and other marketing communications.
Legal Basis: Your explicit consent. You can withdraw this consent at any time.
Security and Fraud Prevention: To screen orders for potential risk or fraud and to protect the security of our Site and Services.
Legal Basis: Our legitimate interests to protect our business and customers.
Customer Support: To communicate with you and provide assistance when you contact us.
Legal Basis: Performance of a contract and our legitimate interests.
3. Sharing Your Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
4. Your Rights (GDPR)
If you are a resident of the European Economic Area (EEA) or the United Kingdom, you have the right to:
Access the Personal Information we hold about you.
Request that your Personal Information be corrected or updated.
Request that we erase your Personal Information.
Object to or restrict our processing of your Personal Information.
Request the transfer of your Personal Information to another service.
Withdraw consent at any time where we are relying on consent to process your data.
To exercise any of these rights, please contact us using the details provided below.
5. Data Retention & Security
When you place an order through the Site, we will retain your Personal Information for our records for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.
6. Children’s Privacy
This Site is not intended for individuals under the age of 16. We do not intentionally collect Personal Information from children.
7. Contact Us & Data Controller Information
For more information about our privacy practices, if you have questions, or if you would like to make a complaint or exercise your rights, please contact us.
Data Controller:
Olivifer Limited
Unit B, Monastery Lakes Farm,
Stoke Road, Shutlanger
NN12 7FF
United Kingdom
Company Registration Number: 16615923
Email: info@olivifer.com